Customer Service Coordinator (3-month contract)
Kering Eyewear APAC Limited
- Company Industries：Others
Job Information
- Post Date：2018-04-26
- Career Level：Entry Level
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Contract, Part Time
- Job Function：Customer Service - Supervisor/Officer Retail Sales
Job Description
Mission
We are looking for a passionate candidate to join our Customer Service team with the mission of supporting the team around Hong Kongin order to provide the best service to our customers, which you are able to have the head to toe knowledge about Kering eyewear.
In a fast-paced, start-up environment, the candidate will work in conjunction with different departments here in Hong Kong and Head Quarter in Italy, playing an active role into Customer Service Supporting Project.
Key Responsibilities
- Manage order flow from order acquisition to order entry in compliance with agreed trade terms
- Monitoring sales order fill-rate & delivery status
- Managing goods returns in compliance with agreed trade terms
- Map interactions’ information according to standard operating procedures
- Participating to ad hoc sales-related activities
Ideal Candidate
- Personality : Detail oriented/Knows how to prioritize tasks/Good communication skills
- Languages skills: Fluent in English and Chinese
- IT skills: Full working proficiency for Excel/SAP user experience (preferred)
Location
- Hong Kong
Equal Opportunities
Kering Eyewear is an Equal Opportunities employer. Qualified applicants will be considered without regard to race, religion, sex, age, disability, or any other legally protected status. Recruitment decisions are based on objective and job-related criteria in line with our organizational needs and our company values.
Interested parties please send your application letter together with detailed resume indicating job reference number, date of availability, latest and expected salary by clicking "APPLY NOW"
Data collected will be for recruitment purpose only.
Company Info
KERING is a global Luxury group. Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watchmaking: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Christopher Kane, Tomas Maier, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear.
By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.” In 2017, Kering had nearly 29,000 employees and pro forma revenue of €10.823 billion.
Our brands are complementary and all enjoy strong potential for organic growth. They have global recognition, are deep rooted and true to their distintive values.
In view of the rapid expansion, for the Asia Pacific office of his Eyewear Division is looking for a Trainer.
Interested parties please send your resume to [email protected].
| Position | Company | Location | Update |
|---|