Our client, a renowned international logistics company to share their mission, they are now looking for a high caliber professional who is willing to work and grow with them.

Working Location: Chek Lap Kok 

Responsibilities:

• Real time monitoring of both network and commercial flights to ensure on-time performance and co-ordination with Airlines and Ground Handling Agents for uplift status
• Handling operational communications with other Hubs & Gateways
• Monitoring uplift status of shipments which passes through Central Asia Hub, and supporting the execution of contingency actions as and when it is required
• Adhering to standards and protocols of pre-alert, e-mails, and other shipment monitoring tools
• Interfacing with local country Customer Services for network tracing and investigation of service performance issues
• Reporting to the Network Control Group Supervisor

 Requirements:

• F.5 or Diploma holder or equivalent
• Minimum 3 years’ customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
• Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
• Good typing skills and familiar with using MS Word and MS Excel
• Fluent spoken English and Cantonese, Mandarin is preferred
• Good analytical, telephone manner and customer services skills
• Willing to work on 24-hour shift duties

All information will be treated in confidential and in compliance with the privacy ordinance.  Please send resume by clicking the below "APPLY NOW"