Temporary Documentation Specialist – Hong Kong Ref: RAPCOM 2018-034r

Hamburg Sud Hong Kong Limited

Customer Order Management – Hong Kong

Report to: Senior Import Documentation Supervisor

Job Description:

Immediate key in and/or update DOCSYS once received SI (shipping instruction) and/or revision from customer, ensure input accuracy in DOCSYS and provide the B/L draft & preliminary invoice to customer for cross checking
Ensure to provide quality service to customers, handling enquiries and provide solution in professional manner
Check with customers for SI submission / B/L draft & preliminary invoice confirmation before SI cut and/or DOCSYS data unload
Unload DOCSYS data (Hong Kong Loading Port only) to destination and/or transshipment port office(s) for AMS / ACE / ENS involved Services, back up ASC offices for data unload if necessary
Proceed EMAN and Export Statement submission to Hong Kong Customs (C&E) & Government departments for all Export & Transshipment cargoes in Hong Kong port
Ensure smooth & quality counter service for B/L issuance & payment, coordinate with team members on back up issue when counter colleague on leave
Issue Correction Note and inform related offices
Handle inquiries and requests from external & internal customers
Encourage E-Platform usage (INTTRA, GTNEXUS, Cargo Smart ….etc.), to customers ensuring B/L process timely

Qualifications:

We offer a competitive remuneration package to the right candidate.

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