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Assistant Credit Control Officer

HKT

  • Company Industries:Telecommunication

Job Information

  • Post Date:2018-05-25
  • Career Level:Entry Level
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Credit Control  Credit Analysis / Approval  

Job Description

The Job

  • Monitor customer payment’s behaviour and perform debt collection actions
  • Follow up outstanding receivables of corporate customers via telephone and demand letters
  • Execute routine dunning actions for non-payment accounts on consumer segments
  • Liaise with various internal parties in resolving disputes and outstanding accounts
  • Prepare statement of accounts to customers and reports to management
  • Handle other credit control issues and ad hoc assignments

The Person

  • Diploma Holder or above in Business Administration, Accounting, Finance or related discipline
  • Minimum 2 years' solid experience in credit management in telecommunications industry is preferable
  • Customer service experience is a plus
  • Good command of spoken and written English and Chinese (Cantonese and Putonghua)
  • Full familiarity with computer applications including Chinese word processing
  • Excellent interpersonal skills, negotiation skills and be analytical in problem solving
  • Proactive and self-motivated team player with positive attitude
  • Sensitive to market/economic environment and able to work under pressure

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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Company Info

Where Connectivity Meets Creativity 

Who are we?

HKT is Hong Kong's premier telecommunications service provider and a leading innovator with a mission to design and deliver cutting-edge technology for smart living. A household name under PCCW Group, HKT offers a range of innovative services and media content across its fixed-line, broadband, mobile communication, and media entertainment platforms, such as NETVIGATOR, 1O1O, csl.,  and Now TV. 

HKT delivers end-to-end integrated solutions employing emerging technologies such as 5G, cloud computing, Internet of Things (IoT), artificial intelligence (AI), FinTech and HealthTech to accelerate the digital transformation among a network of enterprises in a fast-evolving global landscape.

With a strong global presence made up of 15,900 staff, HKT is proudly anchored in Hong Kong with a drive to actively contribute to the metropolitan’s ongoing developments into a world-leading smart city. HKT believes in engaging top youth talents to create a digitally-empowered future for the next generation.

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