Customer Service Officer / Client Onboarding Support (Agency Contract)
UniCredit Bank AG
- Company Industries:Financial Services
Job Information
- Post Date:2018-05-28
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Contract, Full Time, Temporary
- Job Function:Corporate Banking Financial Services Others
Job Description
Key Responsibilities and Duties:
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Responsible for handling Financial Institutions (FI) customer inquiries via phone/email
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Assisting FIG Relationship Managers with operational matters
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Coordinating FI customers onboarding process according to KYC & internal compliance procedures
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Coordinating regulatory CDD reviews on FI accounts
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Coordinating the updating of FI accounts in case of any changes
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Supporting documentation negotiation between FI clients and Legal/Credit
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Preparing of letters and packages to be mailed by post or courier
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Preparing of presentations and reports
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Performing searches on internet, Bloomberg or other sources
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Translating Chinese documents to English
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Other ad-hoc duties as assigned
Requirements:
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Bachelor Degree holder
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Minimum 3 years’ experience in FI Client Service
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Solid knowledge in FI client onboarding process
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Familiar with FI KYC requirements and documents (for both onboarding and review)
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Proficient in spoken and written English and Chinese (Mandarin and Cantonese)
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Proficient in Microsoft Office
Interested parties please apply with full resume, contact telephone number, present and expected salary to the HR Manager, UniCredit Bank AG Hong Kong Branch.
Company Info
UniCredit is a leading European commercial bank operating in 17 countries, with over 143,000 employees, over 7,800 branches and an international network that spans 50 markets.
Our strategic position in Western and Central and Eastern Europe enables us to command one of the highest market shares in the region.
While our brand is recognizable all over Europe, we have preserved the highly valuable local brands of banks that we acquired to form our Group.
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