Job Responsibilities

• Handle customers’ reservations received by phone, email and online channel
• Verify availability of room type and rate
• Process reservation information with high accuracy
• Provide support on updating the database and general administration duties
• Support and work closely with team in maximize hotel’s revenue

Requirements

• Higher Diploma or above
• Minimum 1 year relevant customer service experience
• *Preferably in hospitality / aviation / call center environment
• Knowledge in MS Office including MS Word and Excel
• Good command of both written and spoken English, Cantonese and Mandarin
• Able to handle work pressure, demonstrate good ability to provide stable and accurate service
• Cheerful personality with good interpersonal and communication skills
• Fresh graduates will also be considered

Job Offer

• 5-day work week
• Performance Bonus
• Attractive salary package with medical coverage
• Comprehensive and structured training
• Career progression opportunity
• Staff discounts

Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.