Senior Service Desk Engineer
Taylor Coulter
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2018-05-28
- Career Level:Middle
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Support IT Management Network & System
Job Description
Our client is a global supplies and services provider. As a result of expansion, they are looking for Senior Service Desk Engineer:
Job Responsibilities:
- Assist team lead to monitor the service quality of SD services
- Constantly feedback service improvement opportunities
- Provide IT support, via phone, remote access and on-site duties
- Working closely and cooperatively with all other teams, parties and vendors
- Manage and support incidents and request
- Manage Windows AD and email account
- Manage ticketing system
Job Requirements:
- 3-5 years or above experience in IT support role as a Service Desk
- Diploma or above in IT or computer science field
- Experience administering in Active Directory, VoIP telephony systems
- Holder of ITIL Foundation qualification is perfered
- Good in both spoken and written English
To apply for this role, please click the "Quick Apply" below or send your full resume by MS word format.
Only shortlisted candidate will be notified. Personal data collected by job applicants will be kept in strict confidence and used for recruitment purpose only.
Company Info
Taylor Coulter, established in Australia, offers professional human resources solution in permanent, temporary staffing and outsourcing services. Our Hong Kong office specializes in industries including Information Technology, Banking & Finance and FMCG sectors. Our Consultants are all experienced recruitment professionals in specialized industries who possess strong network and business knowledge to provide the best practice for our candidates and clients.
Our vision is to be recognized as a trusted best practice people solutions partner, offering the most comprehensive range of staffing services in the APAC region.
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