Cloud Support Executive / IT Support officer
Linkers International Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2018-05-28
- Location：Not Specified
- Salary：Salary provided
- Employment Type：Full Time, Permanent
- Job Function：Support Application Specialist - Network Network & System
Job Description
Key Responsibilities:
- Support Cloud products provisioning including Hosted Exchange, DNS, Office 365 and Azure
- Help resolve customer issues by providing first tier technical support and troubleshooting
- Discipline in conducting daily health check to assure system quality and performance
- Capable to record and update status service ticket clearly in support ticketing system
- Perform on-site technical support to customer only if necessary
Requirements:
- F.5 or above, Certificate/Diploma in IT/Computer Science / related disciplines
- Relevant experience in IT support field
- Knowledge in Email Applications (e.g. Exchange), Email Clients (e.g. outlook), Email client setup (e.g. POP3, IMAP, Outlook Anywhere), Email architecture concepts and DNS
- Good inter personal skill and command of spoken and written English and Chinese for telephone and email communications
- Knowledge in Linux Web Hosting, Linux Email (sendmail/postfix) and Linux DNS an advantage
* For more information, please leave a message on our website, www.LinkersCareers.com. If you are interested, please send your full resume by clicking 'APPLY NOW'.
*All personal data provided will be used for consideration of your job application only.
Company Info
At Linkers, we believe that you can and you should love your job, and find purpose in it. And we want to help you make that happen. Contact us, our team would walk along side with you through your job seeking process!
Our team got a solid background, and a vast network of clients, with the experience of filling candidates to Banks, Telecom, IT firms and Startups, FMCG, Supply chain companies, etc.
www.LinkersCareers.com
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