Systems Officer - Permanent
Rabobank Hong Kong
- Company Industries：Others
Job Information
- Post Date：2018-05-24
- Location：Not Specified
- Salary：Salary provided
- Employment Type：Full Time, Permanent
- Job Function：Network & System
Job Description
Objective of the Role
The position is responsible to provide services and support to all users and perform infrastructure support and maintenance on the Bank’s hardware and infrastructure.
Main Responsibilities & Accountabilities
As a member of the IT Infrastructure team, the incumbent’s major responsibilities are:
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Act as first point of contact and provide Service Desk support to end users as per the Banks policy and standard
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Perform infrastructure support and maintenance on the Bank’s hardware & infrastructure
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Perform system and network administration, include create/maintain procedures and inventory
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Liaise with other Regional/Global IT teams in deliver and support systems, technologies and services
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Support and liaise with end users and IT teams in various system upgrades and implementations
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To work on IT projects as assigned by supervisors
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Require to work on shifts (morning and afternoon) and during holidays/weekends.
Education & Required knowledge
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Degree/Diploma in Computer Science/Systems or equivalent
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Minimum 4 years’ support experience in the banking and financial environment
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Solid experience in installing and administrating Windows 7/10 Desktops, Windows Server 2012/2016, MS Exchange 2013/2016, MS SharePoint 2013, MS Office 2013/2016 and MS Office 365
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Solid experience in support Good for Enterprise
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Solid experience in support and trouble shooting Citrix application environment.
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Solid experience in Market Data Services, Bloomberg, Reuters, EBS
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Solid experience in networking administration, structure cabling, switches, routers, firewalls
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Hands-on experience with Dealer Board, PABX and voice & video conference tools
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Hands-on experience with data back-up and storage tools
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Understanding of the banking business and underlying technologies
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IT Professional certificates such as ITIL, MCSE
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Independent and able to work under pressure
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Excellent interpersonal and communication skills
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Good command of both written and spoken in English
Company Info
Rabobank is an international financial services provider operating on the basis of cooperative principles. It offers retail banking, wholesale banking, private banking, leasing and real estate services. As a cooperative bank, Rabobank puts customers’ interests first in its services. It serves approximately 8.8 million clients around the world. Rabobank Group is comprised of Coöperatieve Rabobank U.A. (Rabobank) and its consolidated subsidiaries in The Netherlands and abroad. It is committed to making a substantial contribution to welfare and prosperity in the Netherlands and to feeding the world sustainably.
We put the interests and ambitions of our customers and members first. With nearly two million members, we are one of the largest cooperatives in the Netherlands. And our members are more than just customers. They have a voice in deciding the bank's strategic course.
We offer an exciting and inspiring work environment with enthusiastic professionals. The culture is characterized by entrepreneurship, personal development and ambition.
Rabobank believes a diverse workforce helps us be a better bank. That’s why we focus on diversity in the composition of our teams and aim for diversity in gender, background, culture, age, preferences and competences. We give everyone the opportunity to be themselves.
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