Job Scope

Reporting to the IT Manager, the job holder has to provide excellent IT support to internal users to ensure smooth and efficient business operation. Daily duties will include the following: 

• Act as the first point of contact to provide technical assistance including online support for internal users
• Provide technical service support according to the business needs
• Maintain helpdesk procedures and documentation
• Assist in project rollout and deployment
• Provide support and solution including Servers, Mail services, PC systems, networks, security policy, software and hardware as well as internally developed applications
• Carry out troubleshooting, problem analysis and system recovery for network equipment and servers
• Perform installation, configuration and implementation on desktop and notebook
• Provide basic end-user training on office tools / applications
• Liaise with vendors to maintain the computer equipment in good conditions

 Requirements :

• A degree in Information System or a related discipline; or equivalent work experience
• At least 1 year of relevant experience in a corporate IT environment, with experience in a professional services industry preferred
• Skilled in Microsoft Windows 2K3/2K8/2016 Server, Active Directory, SQL and Office365.
• Experience in supporting Firewall appliance, Routers, Switches, VLAN, WAN, VPN & Remote Access Solution
• Excellent communication skills and capable of interacting tactfully with people
• Self motivate and capable to work under pressure
• Good command of written and spoken English and Chinese

Provide 5 days work, excellent benefit & package and good career growth opportunities to the successful candidates. Interested parties can send full resume with current and expected salary to: Human Resources Department, PKF Hong Kong Limited, 26/F, Citicorp Centre, 18 Whitfield Road, Causeway Bay, Hong Kong, or click “Apply Now” to submit your application.

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