Job Objective

This role is mainly responsible for reviewing allocated cases and delivering underwriting decisions, following agreed processes at the designated authority level in order to secure profitable business within the agreed risk appetite.

Duties and Responsibilities  

• Be a referral point for junior staff members and contribute to peer review processes as required to support and enable the maintenance of an effective control environment
• Providing advice and guidance to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate
• Identifying, recommending and leading or contributing to the development and exploitation of marketing activities and product development initiatives to increase penetration of existing customers and /or expand the business mix
• Proactively identifying and pursuing up-selling (add-ons) and cross-selling opportunities to maximise profitable revenue potential from new and renewal business and achieve agreed business targets
• Managing customer interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction
• Involve in ad-hoc projects when required by the management

 Knowledge, skills and abilities requirements 

• Degree holder in Business Administration or related disciplines prefer
• Professional qualification in insurance prefer
• with minimum 5 years of relevant experience
• Good relationship management, communication and negotiation skills
• Strong analytical skills
• Positive attitude and ability to handle challenges
• High proficiency in written and spoken English and Chinese