Responsibilities:

• Broaden and strengthen the stakeholders (including schools, teachers and education bodies) network by maintain a good relationship with existing and potential customers, drive the utilization of HKEdCity’s services and deliver customer satisfaction.
• Coordinate and support a range of services and tasks within the Department to ensure all project milestones and tasks are fulfilled and completed.
• Provide sales and operational support activities, conduct Business Analysis for services enhancement etc.
• Assist the Manager to develop plan and strategies for service enhancement and stakeholder engagement and implement the action plans to achieve company goals and KPIs.
• Provide support and participation in HKEdCity events/marketing activities to promote our services to stakeholders.
• Take up ad-hoc duties as required.
  
  

Requirements:

• Degree or above in Business Administration, Marketing and Communication, Education, Business Analysis or any other related disciplines.
• Minimum 2 years’ experience in the business administration support, account servicing, service management, operation support, project management and business analysis.
• Exposure in education industry will be an advantage.
• Wide knowledge of the e-Commerce, ICT in Education, Publishing or Information Technology industry.
• Passionate to drive customer service excellence and innovative learning and teaching.
• Self-motivated, independent, possess strong analytical skills and business acumen.
• Excellent communication, presentation and interpersonal skills.
• Wide network with local and overseas educational business segment, schools, teachers and education bodies.
• Proactive, creative, result-oriented, and skillful at multi-tasking.
• Be able to work independently, able to meet tight deadlines and be a good team player.
• Proficient in MS Word, Excel and PowerPoint and Chinese word processing.
• Good command of spoken and written Chinese and English.
• Candidate with less experience will be considered as Assistant Business Operations Officer.
   

We offer 5-day workweek, attractive remuneration and fringe benefits (Medical, Dental and Life Insurance, Employer MPF Voluntary Contribution, and Performance Incentive) to the right candidate. Interested parties looking for a promising career, please send your application letter and resume stating your Chinese and English results in public examination(s) and expected salary by clicking "Apply Now" on or before 3 June 2018.

Personal data provided will be used strictly for recruitment and other employment-related purposes. Details of the Personal Information Collection Statement - Recruitment of the Company can be found at http://www.hkedcity.net/hq/recruit/statement.php?chg_lang=1.

Applicants please submit one application for each post. Applicants not invited for interview after 8 weeks from the closing date may consider their applications unsuccessful. The Company reserves the right not to fill the post(s).