Assistant Operations Manager
International Customer Loyalty Programmes Ltd (ICLP)
- Company Industries:Others
Job Information
- Post Date:2018-05-23
- Career Level:Senior
- Location:Not Specified
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Manager Fulfillment Marketing - Direct Marketing
Job Description
Responsibilities:
- Manage multiple outsourced mailing services projects including resources estimation, project timeline liaison, progress/3rd party cost monitoring and problem resolution
- Manage vendors including quotation/delivery schedule liaison, quality assurance and problem resolution
- Create process models, workflows and charts to provide direction to operations staff
- Review practices and procedures for continuous improvement of requirement/production processes
Requirements:
- Degree holder preferably in Engineering/Science subjects
- Quick learner with strong self-motivation and good analytical skills
- Good communications, interpersonal and negotiation skills
- Good command of written and spoken English
- At least 5 years of sound management experience
- Relevant working experience in statement mailing operations in credit card/banking business an advantage
ICLP offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Please send full resume (MS word) with latest and expected salary by clicking apply now.
You may lose the chance of an interview if you don’t provide the above required information. (Please note that only those short-listed will receive a reply). Learn more about ICLP at www.iclployalty.com
Company Info
Collinson is a global loyalty and benefits company, with 30 years’ experience crafting customer experiences for clients in the Financial Services, Travel and Retail sectors, among others. To support continued business growth in our loyalty division, we are looking to recruit a System Analyst/ Senior Analyst Programmer based at our Taikoo Shing office.
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