Customer Services Executive (電話客戶服務主任)
Toptech Co Ltd
- Company Industries：Architecture/Building/Construction
Job Information
- Post Date：2018-05-23
- Career Level：Entry Level
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Call Centre Customer Service - Supervisor/Officer Home Appliances
Job Description
Responsibilities:
- Handle phone-in and email enquiries on our services
- Provide after-sales services on our electrical home appliances
- Follow up customer enquiries and pass the request to technical team where necessary
- Perform general clerical support to the customer service team
- Assis in managing inventory accuracy of stocks
Requirements:
- DSE / Form 5 or above
- Minimum 1 year customer services experience
- Experience in handling electrical appliances is advantage
- Customer-oriented, with good communication and problem-solving skills
- Good command of both written & spoken English and Chinese (including Putonghua)
- Proficiency in MS Office applications
To know more about us, please visit our website at www.toptech.com.hk
We are an equal opportunity employer and welcome applications from all qualified candidates.
Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 12 months.
Company Info
Toptech is a subsidiary of the Great Eagle Group. Toptech is a building material company, primarily engaged in high-end, specialized building and home solutions, including the supply, distribution and installation of raised floor systems, solid surface, kitchen appliances, and recreation and sports facilities. In order to cope with our rapid growth, we invite high caliber candidates to join our team:
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