Senior Customer Services Officer - Quality Assurance & Complaint Handling
SALT Consulting International Company Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2018-05-28
- Location：Not Specified
- Salary：Salary provided
- Employment Type：Full Time
- Job Function：Corporate Banking Retail Banking
Job Description
Our Banking client is hiring a Senior Customer Service Officer.
- Handle verbal, in person or written complaint
- Give verbal / written reply for customer complaints
- Assign complaints to relevant ownership departments for further investigation
- Prepare management reports for reviewing complaints on a regular basis
- Monitor complaint resolution satisfaction
- Provide counseling and training when needed
Interested parties pls send us your CV in MS Word format.
Company Info
SALT Consulting is an executive search firm specialised in banking and finance.
“You are the salt of the earth.
But if the salt loses its saltiness, how can it be made salty again?
It is no longer good for anything, except to be thrown out and trampled underfoot.”
Matthew 5:13
Pls send your CV to [email protected]
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