(5 days work, No Sat & Sun, Bank Holiday)(Listed Group)


The job:

The successful candidate will be responsible for inbound customer management.

Responsibilities:

• To handle customers enquiries from hotline and/or company websites with professional manner to achieve service excellence.
• Provide administrative support and cooperate with other team members to ensure timely resolution of customer requests and problems.
• Support distribution partners’ retail outlets/channels on product sales and service enhancement, retail outlets visit is required occasionally.
• Carry out any other duties and responsibilities assigned by Management.

Requirements:

• Form 7 or above with call center or administrative experience
• Fresh graduated Diploma/Degree holder will also be considered
• Holder of IIQE Paper I, II, & III preferred (persons studying for or prepared to undertake such qualifications will be considered).
• Previous exposure in insurance / financial industry is advantageous
• Excellent command of both written and spoken English, Chinese and Mandarin.
• Proficiency in Microsoft Word / Excel / PowerPoint
• Pleasant, independent, systematic, attentive to details and self-motivated personalities, strong customer service and problem solving mind with good communication and interpersonal skills
• A good team player and ready to accept new challenge
• No shift duty is required & No Selling duties
• Immediately available is preferred.

Please call Ms. Lam at 2869-8638 / email: [email protected] com to obtain an application form.