Report to: General Manager: Lignin

Responsibilities:

• Manage revenue, volume targets, implement product portfolio strategies and provide technical support in the region
• Maximize business opportunities through a unique understanding of the market and customer dynamics within specific sales regions
• Negotiate contracts with customers and manage customer relationships
• Manage clear targets in terms of revenue and volume for specific customers/region
• Record customer feedback through structured Customer Relationship Management, with scheduled visits per customer
• Implement sales and marketing strategy for sales portfolio
• Manage key accounts/accounts managers, agents and customer-specific initiatives in line within the portfolio/region and strategy
• Be responsible for the resolution of customer complaints related to sales and service
• Ensure the management of the credit risk in conjunction with the credit risk department for the portfolio/region
• Liaise with Product managers, Product Specialists and Logistics regarding any non-conforming products or deliveries of the portfolio/region
• Analyse and manage customer needs and the effective routes to market in conjunction with logistics department 
• Support specific cost saving, margin enhancement projects and maximize business opportunities
• Ensure all activities in the product portfolio are managed according to agreed processes and procedures
• Liaise with industry bodies on Sappi’s behalf, support and assist in the innovation process
• Ensure that all aspects of good corporate governance and Sappi code of ethics are adhered to

Key Competencies:

• Good communication skills
• Problem analysis and solving
• Business acumen
• Pro-active, self-starter  and taking initiative
• Negotiation
• Influencing and customer focus
• Lead sales generation
• Technical product acumen

Requirements:

• Commercial and/or Science Degree in relevant field or recognised equivalent
• 5 years of technical and sales experience – ideally within the polymer chemistry field
• Business experience in China
• Proficient in English and Mandarin

We offer attractive salary and fringe benefits to the right candidate. Interested parties please send detailed resume in ENGLISH with expected salary and contact number by clicking “APPLY NOW”.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strict confidence and used for recruitment purpose only. Applicants not invited for interview within 1 month may consider their applications unsuccessful.  Personal data will be destroyed at any time after 6 months.