Responsibilies:

• Responsible for account management and serve clients with a professional manner, including handle daily enquiries and clients complaints, process and follow up financial printing job-related tasks
• Coordinate closely with internal departments, vendors and clients to control the inflow & outflow of jobs to ensure timely delivery of services and meet clients’ schedule
• Ensure the feedback from external/internal clients are meeting the expectations
• Support sales team in building and maintaining good relationship with clients
• Take up any ad-hoc duties when required

Requirements:

• Diploma or above with experience in customer service or related sector preferred, but not essential
• Good communication and interpersonal skills
• Good command in both English and Mandarin
• Pleasant, friendly and detail-minded
• Able to work under pressure and meet tight deadline
• Willing to work on shift (Morning/Middle/Overnight Shift, rotate in monthly basis) with shift allowances offered to Mid and Overnight Shift
• Fresh graduates are also welcome
• Immediate available will definitely be an advantage

We are a client-focused company and we strongly believe in quality service delivery. Come and join us and we offer a very competitive package and a long term career development. Please send your CV and expected salary to:

Human Resources Department

HM Group

9/F, Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong

Website: http://www.hetermedia.com/