Goals 

• Create an engaging community among our members
• Ensure smooth facility operations and maintain company standards
• Maintain occupancy and achieve sales goals
• Manage a team to ensure a growing collaborative community

Duties and Responsibilities

• Communicate regularly with Head of Operations
• Communicate the set priorities with community associates
• Conduct centre tours
• Conduct sale reports and CS performance reports
• Manage a team of 2+ to reach sales goals 
• Manage member expectations and develop community initiatives
• Manage the overall operational, budgetary, and financial responsibilities and activities of the centre
• Managing and maintaining relationships with suppliers and vendors
• Oversee and keep CS team up to date with process changes
• Oversee events to ensure a balance of educational, member appreciation elements
• Oversee marketing materials including electronic, print communications
• Solve member related issues to ensure a healthy community

Experience and Requirements 

• College graduate with a degree
• Business operations and/or project management required
• Customer service and sales experience required
• Demonstrate organizational and multitasking skills
• Detail-oriented, strong ability to problem-solve and follow-through
• Experience in managing a team
• Fluent in English and Cantonese (written and oral), fluency in Putonghua is a plus
• Have a sense of responsibilities and good work ethics
• Have passion for entrepreneurship and driving positive change
• Must have effective communication and negotiation skills
• Understand start-up communities; as well as Campfire mission and values

Applicants should send application, together with a detailed resume, current and expected salary and contact telephone number by clicking 'Apply Now’.

Personal data collected will be used for recruitment purpose only.