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Team Leader (Business Customer Hotline – Tele-Account Management Team)

HKT Teleservices

  • Company Industries:Telecommunication

Job Information

  • Post Date:2018-05-29
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Others  

Job Description

The Job: 

  • To supervise and manage a team of staff to achieve company revenue targets
  • To lead, motivate and drive a team in achieving to maximize the sales prospects via account management practice
  • To monitor and ensure company defined Sales Target / Key Service Indicators achievements in an effective and productive approach
  • To provide good services to strengthen customer loyalty
  • To coach and inspire team members to achieve sales performance and encourage sales momentum
  • To carry out designated task as assigned
  • Shift duties: Monday to Friday (09:00am - 7:00pm); Saturday (09:00am - 1:00pm alternative)
  • Working Location: Kowloon Bay 

The Person: 

  • Form 7 graduate or above with a minimum of 3 years’ solid sales experience in managing corporate clients and have experience in tele-marketing operation
  • Sales and customer oriented with strong commitment towards sales target achievement
  • Independent, presentable and good interpersonal skills
  • Mature, aggressive and able to solve problems under minimal supervision
  • Fluency in spoken and written English and Chinese
  • Proficiency in MS Office application 

We offer : 

  • Structured training programme
  • Attractive incentive bonus
  • Comprehensive medical coverage
  • 14 days paid annual leave
  • Clear career path

Applications should be sent to us by clicking the "Apply Now" button below or by post       

Address : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

 

Company Info

About HKT Teleservices

HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited. 

HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.

HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 8,700 agent positions in Hong Kong, mainland China and the Philippines, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit http://www.hktteleservices.com/.

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