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Sales Executive (Business Customer Hotline - Mobile Outbound Retention Team)

HKT Teleservices

  • Company Industries:Telecommunication

Job Information

  • Post Date:2018-05-29
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Student / Fresh Graduate / No Experience  

Job Description

 The Job: 

  • To handle mobile sales and renewal to selected business customers over the phone and close order to meet preset sales targets and contribute to the achievement of Company revenue
  • To handle business customers’ enquiries promptly, accurately and professionally
  • To identify business customers’ sales need by asking leading questions and provide appropriate solution
  • To resolve business customers’ dissatisfaction and complaints with a positive attitude
  • To provide business customers’ feedback to superior and make recommendation to improve customer satisfaction
  • To adhere to work schedule set by Management
  • To conform to policies, guidelines and procedures set by the Company and the Management
  • Shift duties: Monday to Friday 09:30am – 19:00pm / 10:30am – 20:00pm
  • Working Location: Kowloon Bay

 The Person: 

  • Form 5 graduate or above with at least 1 year’s relevant working experience
  • Confident and self-motivated
  • Outbound / Mobile sales experience is preferable
  • Results driven towards achieving sales target
  • Able to work under stressful and ever changing situation
  • Good interpersonal skills and able to deal with internal and external customer
  • Good command of written and spoken English and Cantonese
  • Candidates with less experience will be considered for the position of Sales Representative

 We offer :  

  • Structured training programme
  • Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
  • Comprehensive medical coverage
  • 14 days paid annual leave
  • Clear career path  

Applications should be sent to us by clicking the "Apply Now" button below or by post       

Address : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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Company Info

About HKT Teleservices

HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited. 

HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.

HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 8,700 agent positions in Hong Kong, mainland China and the Philippines, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit http://www.hktteleservices.com/.

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