Job Description

• First level customer support: Hotline, Email, Onsite Support, coordination with Internal department;
• Provide user training;
• System QA, testing, and provide feedback;
• System user manual preparation and editing;

Requirements

• Education: Diploma/IVE holder; University graduate with a degree in computer science or related discipline is a plus;
• Experience: Customer Support, IT system and QA;
• General: Proficiency in MS Office (Word, Excel & PowerPoint);
• Office Location: Science Park, Shatin

Character

• Have interest in Finance and Technologies;
• Sincere, discipline, good phone skills and attention to details;
• Self-motivated, responsible, eager to learn and with positive attitude;
• A good team player, willing to compromise for achieving team goals;
• Good command of English and Putonghua;
• Good communication and people skill;
• Able to work under pressure and long working hours.

2GoTrade offers superior working environment and job satisfaction for knowledge workers, competitive remuneration and benefits, and an opportunity to participate and contribute to the hottest industry in Hong Kong and China. We invite qualified candidates to submit in confidence a cover letter together with their resume to the Human Resources Manager.