Planning Officer
HKT Teleservices
- Company Industries：Telecommunication
Job Information
- Post Date：2018-06-14
- Career Level：Middle
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Others Business Analysis / Data Analysis Call Centre
Job Description
The Job:
- To serve as an internal expert on data extraction and analysis
- To deliver high quality and insightful analysis reports, including operation and management performance review, resources planning etc.
- To participate in target setting, commission scheme design and effectiveness revision
- To process end user computing skills to streamline existing manual processes and reporting
- 5-day work per week : Monday to Friday (09:00 – 18:30)
- Working Location: Kowloon Bay
The Person:
- Degree holder in IT, Quantitative Analysis, Statistics, Business Administration or related discipline
- With a minimum of 1 year or above relevant experience
- Proficient experience in using PC software eg. Excel, Powerpoint
- Sound of knowledge in Access, SQL Server or Tableau is preferable
- Strong analytical and problem solving skills and detail-oriented
- Candidates with less experience will be considered for the position of Assistant Planning Officer
Fresh Graduates will also be considered.
We offer :
- Comprehensive medical coverage
- 14 days paid annual leave
- Clear career path
Applications should be sent to us by clicking the "Apply Now" button below or by post
Address : Human Resources, HKT Limited,13/F, 9 Po Lun Street, Meifoo, Kowloon 九龍美孚寶輪街9號13樓
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
Company Info
About HKT Teleservices
HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited.
HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.
HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 8,700 agent positions in Hong Kong, mainland China and the Philippines, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit http://www.hktteleservices.com/.
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