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Customer Service Clerk客戶服務文員 (早/中班)(5 Day Work)

Gold Label Global Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2018-07-09
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Clerical / Admin Staff  Customer Service - Supervisor/Officer  Others  

Job Description

職責:

  • 一般客戶服務查詢;
  •  透過網絡平台及電話解答客戶查詢;
  •  能獨立完成上司指派的工作

 

要求:

  •  成熟、積極主動, 有上進心及有良好的溝通技巧;
  •  熟練使用MS Word,Excel和中/英文文書處理;
  •  良好普通話及粵語;一般英語優先;
  • 中文打字每分鐘30字;
  • 歡迎應屆畢業生及新來港人士
  • 願意超時工作、具客戶服務工作經驗、可即時上班優先

 

我們提供:雙糧、花紅、五天工作、銀行假期、超時工作津貼、醫療福利、年假:7(首年)10(第二年)

 

工作時間:上午9:30–下午6:30或下午1:00-下午10:00 (固定上班時間,不需輪班)

工作地點:尖沙咀

 

Job Responsibilities :

  • Handle customers’ enquiries;
  • Handle incoming enquiries by phone and QQ
  • Ad hoc duties assigned by Manager

 

 Requirements:

  • Form 5 or above and relevant experience will be an advantage;
  • Good command of English and Chinese, conversational Putonghua is highly preferred;
  • Mature, customer minded with good interpersonal skill;
  • Proficiency in MS office applications and Chinese Word processing;
  • Chinese Typing 30 words per min.
  • Willing to work overtime.
  • Fresh graduate will also be considered
  • Immediate available is highly preferred

 

Benefits :

  • 5 Days Work: Monday to Friday
  • Bank Holiday
  • Double Pay
  • OT Allowance
  • Discretionary Bonus
  • Medical Benefit
  • Annual Leave: 7 Days (1st year), 10 Days (2nd year)

 

Working Hour: 09:30 – 18:30; 13:00-22:00

Working Location:Tsim Sha Tsui

Company Info

We now invite high caliber personnel to cope with our rapid expansion.

為配合業務擴展,本公司誠意邀請各位專才加入我們:

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