The Job:

As the knowledgeable host of Tai Kwun, you will

• Support daily operations at key customer-facing services locations including concierge service at Visitor Centre and Art Gallery reception, sales service at Tai Kwun store, guiding service at Art Gallery & Heritage Interpretation/Exhibition space, ticketing service at Box Office, event support at open space or venue-hire area
• Handle telephone and email enquiries and resolve contingency in a professional manner
• Proactively provide any necessary or immediate assistance to visitors and address their needs
• Assist in enforcing service pledges, procedures, policies, guidelines and/or standards
• Handle day-to-day uniform administration including the centralized distribution/collection system, laundry logistics and locker administration, etc.
  
  

You should have/be:

• Good command in Chinese and English, knowledge in other languages will be an advantage
• Strong on-the-spot problem solving skill
• Presentable, sincere and excellent interpersonal skills
• Passionate about service, Contemporary Arts and Heritage
• Outgoing, friendly and courteous
• Able to work on duty roster during weekends, statutory and general holidays as required
  
  

Interested parties click "APPLY NOW" to submit your application.

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