Responsibilities:

• Identify training and development needs, design and develop various training programs for achieving highest level of business targets;
• Liaise with other departments, partner and external parties on training arrangement, development, logistic and coordination;
• Manage the implementation and maintenance of ISO quality system;
• Formulate and execute training strategies and plans that are aligned with business strategies and organizational objectives;
• Establish training management system and related regulation and conducts research on training expenses to prepare and control overall training and development budgets;
• Deliver In-store and classroom training programs including Product training, Coaching Skill, Selling Skill, Quality Services for all levels of staff in retail and corporate level, and conduct orientation to the new joiners.
• Evaluate the training performance, and provide recommendation and action plan for enhancement/improvement;
• Participate in the development of long-term plans, training structure, organization, policies, programs, services and practices in order to accomplish the training mission
• Supervise subordinates on daily operation and provide coaching for complaint resolution;
• Conduct analysis on information/data/resources relating to section’s training activities, and report findings in regular reports;
• Handle ad hoc assignments and projects as assigned by management.

Requirements:

• Degree holderin Business Management or related disciplines;
• Minimum 8 years solid training and development experiences, preferably in sizeable company;
• Experience in FMCG / Healthcare / Pharmaceutical Industries is highly preferred;
• Good training sense in terms of course development, design and evaluation;
• Strong organizational, communication and interpersonal skills;
• Excellent presentation and facilitation skills;
• Self-motivated, analytical and well-organized;
• Proficient in MS office and Chinese Word Processing;
• Good command of both spoken and written English and Chinese;
• Ability to work in fast paced environment and demonstrated ability to multi-task and think creatively;
• Immediate availability preferred.