Responsibilities:

• Handle all enquiries via multi-channel
• Acquire maximize business opportunities from all inbound and outbound operations
• Collaborate with branches and departments for building good relationship with customers
• Handle and solve customer’s complaint effectively and professionally
• Perform routine clerical works and miscellaneous job related duties as assigned
• On-the-job training will be provided
  
  

Requirements:

• Tertiary education
• Minimum 3 years solid experience in banking or finance industry, preferable in Customer Service or related fields
• Excellent customer service manner and selling skills
• Strong communication and interpersonal skills
• Proficient in Chinese typing
• Well-versed in both spoken and written English and Chinese, including Putonghua
• Immediate availability is highly preferred
• Candidates with less experience will be considered for the post of Senior Clerk
• Fresh graduate will also be considered
  
  

We offer attractive remuneration package including double pay and discretionary year-end performance bonus.

Interested parties please send resume indicating current, expected salary and availability to HR Department, by fax at 2586-1386 or by clicking 'Apply Now'.

(For more info, please visit our web page at http://www.uaf.com.hk/)

(All personal data provided will be treated in strict confidence and be used for recruitment purposes.)