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Customer Service Officer

UCF Holdings Group Limited

  • Company Industries:Others

Job Information

  • Post Date:2018-06-11
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Financial Services  Customer Service - Supervisor/Officer  Account Servicing  

Job Description

Ping An Securities is listed on the Main Board of the Stock Exchange of Hong Kong Limited (“HKEx”) (stock code: 231.HK).  We are looking for Customer Service Officer to support our expanding business:

  

職位描述

  1. 提供優質客戶服務,能面對面協助客戶解決問題
  2. 開設帳戶及核對資料
  3. 檢查並處理KYC以及AML
  4. 記錄並更新客戶資料和其他相關資
  5. 協助處理其他項目

 

學歷及經驗要求

  1. 性格開朗、有耐性、良好溝通能力(必須流利普通話)
  2. 熟悉操作辦公軟體,能熟練用中文打字
  3. 通過香港證券從業資格一優先考慮
  4. 持合資格的香港證監會牌照一優先考慮

 

Job Description

  1. Provide quality customer service, be able to solve problems face-to-face with customers
  2. Open accounts and Data checking
  3. Handle KYC and AML records
  4. Update customer data and other related information
  5. Assist with other projects

 

Qualifications & Experiences

  • 0-2 Years of working experiences
  • Cheerful, with patience, and good communication skills (should speak Fluent Mandarin)
  • Familiar with MS Office and proficient in Chinese typing
  • Those who passed The Licensing Examination for Securities and Futures Intermediaries (LE) is preferred
  • Those who have SFC license is preferred

 

We offer attractive remuneration package to the right candidate. Interested candidates please send your resume with last and expected salary to us.

We are an equal opportunity employer and welcome application from all qualified candidates. All information provided will be treated in strict confidence and used for recruitment purpose only.

 

 

Company Info

Founded in 2003, UCF Group has emerged as a multifaceted financial service groupand its businesses cover China's major provinces, regions as well as the Hong Kong Special Administrative Region. It has also established its branches in Southeast Asia ,the United Kingdom, the United States and other countries. UCF Group is Headquartered in Beijing, meanwhile Overseas headquarters is located in Hongkong.

UCF Group’s businesses include: 1) FinTech, such as online payment, online wealth management, big data lending, blockchain, big data and artificial intelligence; 2) Healthcare, such as high-end elderly support, digital health management, new drug research and development; 3) Investment, mainly in the areas of equity investment in financial companies, business car rental, general aviation and real estate, etc.

Many subsidiaries of UCF Group enjoy a leading position in their respective market segments and have established relationship with a number of universities both at home and abroad such as Imperial College London, Oxford University, Shanghai Advanced Institute of Finance of Shanghai Jiaotong University, and PBOC School of Finance at Tsinghua University.

 

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