Are you...

• A travel consultant who loves working in the travel industry?
• The person your friends always turn to for suggestions on their holiday destinations?
• Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?
• Someone who thrives in a fast paced and fun working environment?

Yes? Read on…

Ten is looking for passionate, motivated and resourceful individuals to join our APAC team. As a Travel Specialist, no two days are ever the same. You will use your knowledge, contacts and know-how to deal with interesting and often complex requests. You will primarily be dealing in the following areas; Travel, Hotels & Flights including restaurant and ticket knowledge. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within you team and across the company as a whole. You will use your research and communication skills to provide personalized solutions to our international members request within specified time frames.

Who are we?

Ten provides award-winning intelligent support to private members, corporate clients and professional communities. Our lifestyle concierge business has offices all over the world and is growing fast.

We are passionate about service and use our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world. We organise everything from luxury travel and gift buying to access to exclusive restaurants, clubs and events.

To see how are we able to go that one step further when delivering exactly what our members ask for, please watch this short video from our CEO Alex Cheatle to find out https://m.youtube.com/watch?v=sSNcczdvcTI&feature=youtu.be

Also see how we're developing our tech capabilities: https://vimeo.com/tenproduct/october2017

The ideal candidate will have:

• Native-level of Cantonese – with fluent English/Mandarin – written and spoken
• Travel background is a must with at least 5 years of experience in Hotels, Travel, Airlines, Airport etc.
• GDS skills required in Amadeus, Galileo or Sabre.
• Energetic and motivated team players who enjoy the challenge of meeting and beating targets
• People who are passionate about delivering high quality personalised support and have excellent research skills
• People who can use their initiative and creativity to best meet the needs of our members
• Experience in creating bespoke travel itineraries
• Experience in the high-end and luxury customer service and hospitality industry would be an added advantage

This position is a 40-hour work week with day and evening shifts, Monday to Sunday.

Please note that we can only accept applications if you have the right to work in Hong Kong.