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Front Office Supervisor

Emperor Hotel (HK) Limited

  • Company Industries:Hospitality/Catering

Job Information

  • Post Date:2018-07-10
  • Career Level:Senior
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Hospitality / Hotel Services  Tourism / Travel Agency  

Job Description

 Job Responsibilities

  • Responsibilities for the daily operations of Front Desk and all related Guest Services, including enquiries and greeting & serving hotel guests
  • Ensure provide the high quality of hotel services standard
  • Conduct on-the-job training to Front Office Staff
  • Handle emergency case and Complaint
  • Handle other ad-hoc duties as required

Job Requirements

  • Diploma holder or above in Hospitality Management is preferred
  • Minimum 4 years of relevant experiences with minimum 1 year experience in Supervisory Level
  • Service oriented, hardworking and able to work independently
  • Good command of both spoken and written in Chinese, English and Putonghua
  • Overnight shift is required

Contact Us:

Interested parties please apply with your application letter, resume, current and expected salary, and availability via clicking the "Apply Now" button or post to Human Resources Department, Emperor Hotel (HK) Ltd, at 46-48 Morrison Hill Rd, Morrison Hill, Hong Kong.


We are an equal opportunity employer & welcome applications from all qualified candidates. The information provided will be treated in strict confidence & be used only for consideration of your application for relevant / similar posts within the Emperor Hotels Group. Applicants not hearing from us within four weeks may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of six months.

Company Info

Emperor Hotels Group, a diversified hotel chain with a wide range of hospitality options under the management of Emperor Group. Emperor Hotels Group is a brand of superb flexibility and sky-high ideals. Staying in Emperor hotels, you will be offered amazing services, fabulous food and unrivalled experience that you will never forget. The Group, including hotels in Hong Kong and Macau respectively and serviced apartments as well as a few others on the way as we expand into the Asia-Pacific region, is simply the gold standard when it comes to Asian luxury hospitality. Each of our hotels has an amiable ambience and world-class amenities, displaying the Group’s unwavering commitments to hospitality excellence. For more information, please visit our website at www.emperorhotelsgroup.com.

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