Responsibilities:

• Provide professional service to the customers of E-shop
• Handle and follow up customers' enquiries and complaints from different channels
• Monitor and improve the customer service standard of frontline shops
• Follow up any other project as assigned

Requirements:

• University degree holder
• 4 years or above relevant experience, preferably in luxury retail industry
• Good command of written and spoken English and Chinese (Mandarin)
• Self-motivated and passionate in personalized service
• Good interpersonal and communication skills
• Competent computer skill, especially in Excel and PowerPoint presentation
• Work on shift duty with working day in weekend

We offer competitive remuneration packages to the right candidate.  Interested parties please send your CV with EXPECTED SALARY through the below application procedure.

(Personal data will be used by Chow Sang Sang (CSS) for recruitment only.  CSS may refer suitable applications to other vacancies within CSS and its associated companies.  We will retain unsuccessful applications for a maximum period of 6 months.)