Booking Service Officer - (15.5K - 21.5K) - 5 Days Work Shift - MNC
Kelly Services Hong Kong Limited
- Company Industries:Information Technology
Job Information
- Post Date:2018-07-06
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Hospitality / Hotel Services Tourism / Travel Agency
Job Description
Our client is a International Platform which offers a range of privileges to the premium clients. In order to support its rapid expansion, they are looking to hire a Booking Service Officer to join the team.
Responsibility:
- Handle all incoming call inquiries and ad hoc request from members
- Processing of booking, amendment and cancellation
- Effectively manage a customer interaction, identify needs and offer a solution
- Escalate any potential problems to senior management accordingly
Requirements:
- 1 year + working experience in customer service industry is a MUST
- Customer or member service orientated with good interpersonal and listening skills
- Knowledge of Tourism, products and services an advantage
- Good command of both written and spoken English, Cantonese and Mandarin
Job Offered:
- Incentive Bonus
- 5 weeks paid & structural training
- 5 working days
- 14 days paid annual leave
- Medical Coverage
If interested candidates please send your detailed resume with current and expected salary to Apply Now, potential candidates will be contacted within 2 weeks.
All information provided will be treated in strict confidence and used solely for recruitment purpose only.
Company Info
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing
on a temporary, contract and permanent basis. Serving clients around the globe, Kelly provides employment to more than 540,000 employees annually.
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