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Booking Service Officer - (15.5K - 21.5K) - 5 Days Work Shift - MNC

Kelly Services Hong Kong Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2018-07-06
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Hospitality / Hotel Services  Tourism / Travel Agency  

Job Description

Our client is a International Platform which offers a range of privileges to the premium clients. In order to support its rapid expansion, they are looking to hire a Booking Service Officer to join the team.

Responsibility:

  • Handle all incoming call inquiries and ad hoc request from members
  • Processing of booking, amendment and cancellation
  • Effectively manage a customer interaction, identify needs and offer a solution
  • Escalate any potential problems to senior management accordingly

 

Requirements:

  • 1 year + working experience in customer service industry is a MUST
  • Customer or member service orientated with good interpersonal and listening skills
  • Knowledge of Tourism, products and services an advantage
  • Good command of both written and spoken English, Cantonese and Mandarin


Job Offered:

  • Incentive Bonus
  • 5 weeks paid & structural training
  • 5 working days 
  • 14 days paid annual leave
  • Medical Coverage

 

If interested candidates please send your detailed resume with current and expected salary to Apply Now, potential candidates will be contacted within 2 weeks.

All information provided will be treated in strict confidence and used solely for recruitment purpose only.

Company Info

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, contract and permanent basis. Serving clients around the globe, Kelly provides employment to more than 540,000 employees annually.

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