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Guest Service Agent (1 Call Centre / Concierge / Front Desk)

Auberge Discovery Bay Hong Kong

  • Company Industries:Others

Job Information

  • Post Date:2018-07-04
  • Career Level:Entry Level
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Hospitality / Hotel Services  

Job Description

Working Location: Discovery Bay, Lantau Island

Responsibilities:

  • Provide all telephone related activities and services to our valuable guests
  • Answer guests’ enquiries relating to hotel facilities and service, transportation arrangement and other promotional items
  • Meet and greet with our guests and offer professional service whenever required
  • Handle guests’ luggage and message with care and efficiency

Requirements:

  • Certificate/ Diploma in Hotel Management is preferable
  • Minimum 1 year experience in hotel customer service would be an advantage
  • Good communication and interpersonal skills
  • Outgoing, service-oriented and with positive thinking
  • Good spoken and written English, Cantonese and Mandarin

We offer an attractive remuneration package and excellent career opportunities to the right candidate. Interested applicants please send your application by clicking 'Apply Now' or fax to (852) 2902 2518. You may also visit our website www.aubergediscoverybay.com to complete the on-line application or see updated vacancies.

Personal data provided by job applicants will be used strictly for recruitment purpose only.

Company Info

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