Hong Kong [Change Country] Hong Kong JobsHong Kong Hospitality / F & B JobsHong Kong Hospitality / Hotel Services Jobs Employers / Post Job
[ Log On ]

Guest Experience Officer - Front Office (5-Day Work Week)

TNL Management Limited

  • Company Industries:Hospitality / Catering

Job Information

  • Post Date:2018-06-25
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Hospitality / Hotel Services  Tourism / Travel Agency  

Job Description

Are you the one to be joining our exciting team?

 

You are expected to:-

  • Provide high quality customer service to and ensure guest satisfaction;
  • Maintain good relationship with all guests;
  • Assist in front desk daily operations including registration, cashier, email enquiries, phone calls, data updating and travel advice;
  • Ensure the check-in/check-out procedures and services are up to standard;
  • Liaise with various departments to ensure operation smoothness and service excellency.

 

You are nice to have:-

  • Diploma / Certificate Holder in Hospitality or Tourism Management or related disciplines;
  • Previous experience in hotel industry will be an advantage;
  • Fresh graduates with internship experience are welcome;
  • Customer-focused, energetic, detailed-oriented, pleasant personality with good interpersonal & communication skills and can be a good team player;
  • Good command of spoken Cantonese, English and Mandarin;
  • Knowledge in using Microsoft Office.

 

Welcome to join us.  Don’t hesitate to click "APPLY NOW" if you are interested in this position.

 

We offer attractive remuneration package and excellent career opportunities to the right candidate. Interested parties please email your full resume with present and expected salary to hr @tnlmanagement.com.

 

Only short-listed candidates will be contacted for interview. All information of unsuccessful applicants will be destroyed after completion of recruitment process.

 

Company Info

We are a newly set up hotel with fifty-two rooms which blends in art and culture with tourism, we aim to offer the most genuine Hong Kong experience to every visitors. The hotel has a sophisticated Tea Room and Co-work space that differentiates itself from other standard hotels. We are looking for enthusiastic team member who is an art-lover and loves innovation. Customer-oriented candidates with strong background and experience in Hospitality or related disciplines are welcomed!

Apply
Position Company Location Update
Subscribe job alert by email:
Email marketing by Spread