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Junior Technical Support

Sharp Point Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2018-07-11
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Support  Network & System  Technical / Functional Consulting  

Job Description

Responsibilities and Duties

  • Coordinate system installation and upgrades with the customers;

  • Provide user training;

  • Handle & Troubleshoot customer technical enquiries;

  • Responsible for providing remote and on-site technical support/ helpdesk support to customers including system diagnosing, troubleshooting and repairing.

What You Offer

  • Diploma in Computer Science or equivalent;

  • 2 years or above of working experience in IT supporting;

  • Financial industry experience is preferred;

  • Knowledge in Window Server,TCP/IP and MySQL is a plus;

  • Good team player with strong interpersonal and communication skills;

  • Willing to learn and have a strong sense of responsibility;

  • Self-motivated, dynamic and able to work with challenges;

  • Passionate with strong commitment in IT career;

  • Fresh graduate is welcome to apply.


What We Offer

  • Highly competitive salary + bonus (in line with experience);

  • Discretionary bonus based on performance;

  • Fast paced and high growth environment, encouraging development of new technologies and ideas;

  • A flat management structure, where everyone is willing to voice his/her opinion;

  • Hands-on experience in the most exciting part of the financial industry.


Interested parties please send full resume in MS Word or PDF format, including personal particulars, employment history, present and expected salary and contact phone number to us.

For further information, please visit our website: http://www.sharppoint.com.hk.

Due to the high number of responses that we receive, we are only able to respond to successful applicants.



Company Info

Sharp Point Limited is one of the leading financial trading solution providers to securities and futures brokers in Hong Kong.  We provide high-performance and comprehensive electronic trading solutions to our clients in Hong Kong. Our system provide all-inclusive functions of securities/ futures trading and comprehensive client risk management, including control of user group setup, credit line, trading limit, access rights, and margin call level. 


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