Operations, Services and Technology – Information Technology

Hang Sang deploys the latest technologies to meet changing customer needs and enhance the Bank’s leading and competitive position in the market.

Our professional Information Technology experts are dedicated to developing customer-oriented systems and ensuring that our valuable customers can enjoy a sophisticated range of banking products in the most efficient and convenient way. Our Internet/Mobile Banking and Payment services highlight our development as a major e-player. Innovative and technology-driven online services such as Internet/Mobile banking, Mobile Payment and other wireless financial services allow our customers to manage their wealth with ease any time around the world.

Should you join our Software Delivery function, you will have the opportunity to work on software/application development with state of the art technologies for supporting strategic business growth and development. You will also get exposures to various business areas and processes like Retail Banking, Wealth Management, Commercial Banking, Investment Banking and Private Banking and work closely with our business users to meet their needs for exploiting market opportunities. Moreover, you will be part of a strong team in a large development workplace in IT industry with excellent career prospects and extensive training and learning support. Designing and delivering the best solutions as well as maintaining the stability and security of different computer systems will be your critical mission. You will contribute to enhancing operational efficiency and increasing the productivity of the user departments.

We are currently seeking a high caliber professional to join our department as Senior Development Manager (Digital and Mobile).

Principal responsibilities

• Lead a team for the development and deployment of IT solutions to support new digital platform in bank
• Provide strategic advice and consultancy service to business and IT management to enable business growth and delivery of excellent IT service
• Work with and support business to implement Group and bank strategy
• Identify and engage all key stakeholders, contributors and business and technical resources that must participate in the assigned projects and ensure that contributors are committed to complete assigned tasks within the parameters of the project plan
• Participate in the management of the relationship between the business and the IT Project team, managing business expectations and negotiating compromise where appropriate
• Prioritize and manage development and implementation of enhancements/changes; oversee testing processes and acceptance signoff; seek ways to reduce application related costs
• Contribute to the development, implementation and oversight of policy and governance frameworks, procedures and standards to ensure effective risk management, quality control and compliance are in place
• Coach application development managers and officers on their job related responsibilities; conduct performance reviews, appraisals and personal development planning
• Provide on-going support and maintenance for production systems and system enhancement to support strategic business growth and development

Requirements

• University degree in Computer Science / Computer Engineering / Information Technology / Information System or related disciplines
• Minimum 15 years hands on application design / development experience in Java, API, cloud platform, Linux, Android and iOS
• Solid knowledge of development methodologies specifically Agile/Scrum experience
• Understand the Agile project development and management framework
• Solid experience on automated testing, BDD/TDD, CI pipeline setup
• Solid experience in managing an application team with 25+ members
• Knowledge of Internet Banking and public website preferred
• Strong analytical, problem solving and communication skills
• Strong leadership, communication skills and quality orientation
• Proficiency in both English and Chinese, with fluency in Putonghua an advantage
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

System Maintenance – Access Temporarily Unavailable

Due to an important scheduled system upgrade, Hang Seng Bank’s online job application system will be temporarily unavailable between 27 July 2018 and 7 August 2018.

Our system upgrade will impact external and internal job applications, candidate’s access to his/her online profile and employee referral.

The online job application system will be re-launched on 8 August 2018, and you will be able to access the system again.

We appreciate your understanding during this system upgrade period.  We welcome your interest in our Hang Seng career opportunities.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.