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IT Service Manager - 2018/SEMGR/MS9/01

Automated Systems (HK) Ltd

  • Company Industries:Others

Job Information

  • Post Date:2018-07-10
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:IT Management  Network & System  

Job Description

Responsibilities:

  • Delivering service in best practice service delivery model to achieve SLA and enhance customer satisfaction
  • Developing strong customer relationships and networks effectively to ensure service excellence
  • Transforming and growing the business for further profitable service revenue
  • Advise on system automation for the improvement of business workflow
  • Provide training to the team to ensure efficient workflow
  • Build internal and external relationships

 Requirements:

  • Bachelor Degree holder or above in Computer Science or related disciplines
  • At least 5 years or above experience in all rounded IT infrastructure support, from user support to back end support with supervisory function
  • Good communication and organization skills, positive leadership skills and attitude
  • Responsible, self-motivated, work independently under pressure with tight deadlines
  • Fluent in both spoken and written English and Cantonese
  • Candidates with less experience will be considered for the role Assistance Service Manager.

Company Info

Total Computer Solutions You Can Trust

Automated Systems (HK) Ltd. is a Hong Kong listed company providing total computer solutions and IT services since 1973. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region. To cope with our rapid business growth, we invite dynamic and aggressive IT talents to join our growing team.

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