JOB RESPONSIBILITIES:

• Pre-installation preparation, include ensuring project scope, requirements, deliverables, project timeline and milestones are clarified and communicated to the relevant stakeholders.
• Carry out installation in according to procedure and process
• Troubleshoot problems / errors encountered during installation
• Record all problems or errors that were encountered, including its resolution, where appropriate.
• Record new customer requests as part of project handover documentation
• Conduct user training
• Provide Go-live support during system go live period
• Submit all documents upon completion of installation and handover to the support team in accordance with procedure
• Perform other professional services duties and level 2 Support as and when required

JOB REQUIREMENTS:

• Up to 2 years of working experience in a hotel. Familiar with hotel operations such as front desk, housekeeping, maintenance, so on.
• Computer literate – competence in Microsoft Office, for example.
• Able to work outsides office hours occasionally
• Able to travel for project implementation
• Good command of English. Competence in other languages would be an advantage
• A diploma or degree is desired in hospitality management, sciences.

Please write-in together with resume, contact telephone number, current and expected salary by clicking "Apply Now".

http://www.fcscs.com

(We regret only shortlisted candidates will be notified)