Duties:

• Lead a 7 x 24 operation team on network surveillance, tier 1 and tier 2 engineering support, on-going Move and Change of customer’s network equipment
• Responsible for the IT service management process and practices on implementation and operations
• Deliver technical consultancy support as well as documentation on network capacity, performance and utilization report to customers
• Regular review with equipment vendor on Hardware/Software vulnerability and bug and drive recommendation
• Ensure a smooth and effective Tier 2 Operation Support especially focusing on incident, problem and change management

Requirements:

• Degree / Higher Diploma holder in Electronics, Computer Engineering or related disciplines
• Minimum 5 years’ experience in networking or system integration / support
• Good knowledge in implementing networking solutions
• Good understanding of the IT service management process is desirable
• Possesses one or more Cisco certification is preferred
• Mature, self-motivated and able to work under pressure
• Good customer services, interpersonal and presentation skills
• Proficiency in spoken and written in Cantonese, English and Mandarin

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address [CLICK HERE] 

For more job opportunity, please visit our website: www.clts.com

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