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Officer - IT Support

Travel Expert Ltd

  • Company Industries:Tourism / Travel Agency

Job Information

  • Post Date:2018-07-06
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Hardware  Support  Others  

Job Description

 Responsibilities:

  • Perform administrative changes including active directory, user account / Email account set up and group modifications
  • Perform asset management of equipment, mobile phones, computers and peripherals
  • Remote installation of software including local, site based
  • Provide end-user support and troubleshooting on technical devices and office application
  • Focus on resolution of support calls to a first time fix
  • Respond to the IT ticket and inventory checking
  • Perform ad hoc tasks assigned by the supervisor

 

Requirements:

  • Diploma graduate in Computer Science, Information Technology or related disciplines
  • 1 - 2 years' experience in providing technical support on PC, servers and virtual machines
  • Experience in server administration is an advantage
  • Have a strong co-ordination skill and time management
  • Self-motivated and independent
  • Good interpersonal and communication skills 
  • Fresh graduates will also be considered

Company Info

Travel Expert has been exploring the world and planning trip for
Hongkongers in the past. We have developed from a small business into an enterprise with all rounded travel services.

Our mission is to help our customers to pinpoint their journeys with our easily accessible channel Texpert.com and retail branches, which provides professional trip planning services with impressive travel experience, insight and custom made travel trips for travellers.

We started listing on the main board of the Hong Kong Stock Exchange (1235) and have been providing one stop travel solution from online to offline. Today, we offer travellers diversified products at our easily accessible channels.

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