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Technical Support Engineer (ICT solutions)

SmarTone Telecommunications Limited

  • Company Industries:Telecommunication

Job Information

  • Post Date:2018-07-03
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Support  Application Specialist - Network  Mobile / Wireless Communications  

Job Description

Responsibilities:

  • Responsible for handling internal and external technical support requests for numerous Enterprise Application Solutions
  • Provide tier 2 support to internal & external customers via phone & email
  • Participate in new product and solution evaluation
  • Setup, configure, troubleshoot, and maintain Linux servers and systems
  • Provide consulting services and support for release package testing, installation and deployment of system software

 

Requirements:

  • Higher Diploma or above in Computer Science, Information Technology or related disciplines
  • Holder of CCNA/CCNP and/or MCSE/MCITP will be an advantage
  • 2 - 3 years' working experience in IT networking and infrastructure
  • Experience in handling wifi solution is preferrable
  • Good written and spoken English and Chinese
  • Good team player, self-motivated, responsible, analytical, strong problem solving skills and able to work under pressure
  • Willing to work 7x24 roster telephone and on-site technical support

 

Interested parties please apply with full resume stating our reference code, present and expected salary by clicking "Apply Now" via JobsDB or visiting our website: www.smartone.com/tc/about_us/careers/.

You are welcome to visit our website : www.smartone.com 

 

SmarTone is an equal-opportunity employer. All data supplied will be kept in strict confidence and will be used for employment related purpose. We may transfer such data to any agent, contractor or third party who provides services to us with respect to matters relating to your application. Only short-listed candidates will be contacted.

Company Info

SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.

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