• Work with teammates to provide IT Support for Asia Pacific offices
• Excellent English skill

Responsibilities:

• Provide level 1 and 2 troubleshooting for IT technical problem
• Log and track incidents and handle the events
• Monitor the system dashboard and monitoring tools
• Perform computer operation support including IT facility administration, installation and configuration of desktop PC, printers and peripherals

Requirements:

• 2+ years as helpdesk, deskside  or IT technical support experience
• Sound IT technical problem solving skill
• Technical skill in supporting Windows OS, Microsoft office, network, backup, remote control tools, anti-virus solutions
• Experienced in supporting desktop, notebook, mobile phones
• Experienced in supporting Windows 7 /10, Windows office 2013 / 2016 is a plus
• Good communication and interpersonal skills and able to work under pressure and demanding environment
• Ability to multitask and prioritize simultaneous requests and issues
• Team player, strong written and verbal communication skills, and able to work independently with little direction
• Excellent command of written and spoken English

To apply for this position, please send your full resume to JOAN_LO"at"kellyservices.com.hk in word format indicating the reference number and title. If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful.