Job Description

• To ensure CRM database documentation remains up to date & relevant
• To administer, configure, train, support and document critical CRM processes
• To provide support for CRM end-to-end between users and vendor
• To understand, report, and seek to rectify Data Quality issues and impact
• To coordinate with the international stakeholders ensuring they are briefed with CRM developments and the impact to marketing efforts
• To establish effective techniques in coordinating & consolidating complex data requirements from stakeholders
• To maintain system configuration including user set up, screen customization and layout, field and value creation/definition, as well as data management

Job Requirement

• Minimum 3 years experience in either Database Administration or Database Marketing
• Minimum 1 year experience with recognised CRM Software or Fundraising software
• Proven experience with reporting tools such as SQL, Pivot Tables & BI
• Clear & fluent in English as you will be working with an international team
• The ability to problem solve and independently manage & prioritize workload
• Strong attention to detail
• Strong business and numeric sense with analytical mind
• Good communication and interpersonal skills

Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.