Requirements:

• Form 5 or above in Computer Engineering or related disciplines
• Minimum 1-year experience IT related experience
• Good knowledge in PC hardware and software, standard Microsoft applications and operating system
• Experience Server environment support         
• Good command of both spoken and written in English and Chinese
• Good communication and customer service skills
• Self-motivated, aggressive and independent
• Able to work under pressure to meet tight deadlines

Job duty:

• To handle incoming inquiries, incidents and problems via phone and/or email
• Perform tier one troubleshooting and problem analysis
• Responsible for software installation, configuration and maintenance
• Provide in-house/on-site PC & network support and maintenance
• Coordinate with both internal technical support and external vendor(s) for schedule and non-schedule activities

Interested parties, please send email by clicking "Apply Now"

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