Job Responsibilities:

• Perform IT helpdesk frontline support (On-site, Phone, E-Mail, etc)
• The primary responsibility is to support needs via telephone and emailand give initial support to users
• Technical Support for Desktop PCs – both Software and Hardware.
• To perform support according to defined workflow and methods
• Co-ordinate with external vendors on application software inquiries and maintenance
• Prepare routine reports and documents of the supported IT Service

Job Requirement: 

• IT support or relevant experience (Less experience and Fresh Graduate will be considered)
• Good communication skills and telephone manner
• Be a good team player with minimum supervision
• Immediate available is preferred