Project Officer/ Project Manager
Ebroker Systems Ltd
- Company Industries：Information Technology
Job Information
- Post Date：2018-06-12
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time
- Job Function：IT Project Management / Team Lead IT Management Others
Job Description
Job Responsibilities:
· Work with the account management team to execute sales opportunities and assist in the promotion of eBroker products and technologies.
· Focus on delighting our clients through proactive service management initiatives demonstrating a thorough knowledge of client needs.
· Establish and maintain a trusted advisor role to our client and own the client technical relationship.
· Full involvement in client technology initiatives and opportunistic lead identification.
· Meet with clients to review all ongoing business, technical projects, service issues, and maintain and drive mutually agreed project plans and issues lists.
· Involve in system implementation, perform capacity planning through regular reviews of bandwidth reports and system capacity reports.
· Obtain a broad understanding of the clients overall goals to retain, grow and adopt eBroker value added services at the client.
· Responsible for creating a positive can do attitude championing client services, technology and the priorities of our clients across eBroker.
· Provide customer feedback to internal groups on service expectations and service performance.
· Maintain awareness of industry and regulatory directions and work with clients to implement required changes.
· Participate in strategic migration activities as needed.
· Act as client escalation point for all issues impacting technical services ensuring the proper actions are taken by eBroker to produce a satisfactory outcome for clients.
Requirements:
· Higher Diploma or Degree graduate in IT related discipline
· Experience in implementing and supporting project with solid experience in user management
· Very strong people management skill and good knowledge of all technical aspect in a project cycle
· Knowledge in banking/brokerage system is preferred
· Familiarity with MS Office, Outlook, Visio and MS project
· Mature, confident, presentable, good team spirit and willing to take up challenges
· Good time management, can work independently and able to work under pressure
· Strong communication skills in English, Cantonese and Mandarin
Company Info
eBroker is a leading Financial Engineering firm and Financial IT solutions provider in Asia Pacific. We are proud to receive both the Hong Kong IT Excellence Product Gold Award and the Asia Pacific ICT Award for Financial Application. We are looking for
top notch professionals to join a fast growing and profitable firm for the challenge in our expansion in the Asia Pacific region.
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