Helpdesk Support Technician

Comtrad Trading Limited

Company Industries：Toys

Job Information

Post Date：2018-06-12
Career Level：Middle
Location：Not Specified
Salary：Salary provided
Employment Type：Full Time, Permanent
Job Function：Hardware Support Network & System

Job Description

Job Description:

General Computer Helpdesk
Software updates, latest security patches, anti-virus, etc. to ensure that all machines are up to date and protected.
Assist in updating user passwords
Setup systems, phones
Occasional travel to Shenzhen

Qualifications:

• Knowledge of Windows 10, Mac OSX
• Knowledge of MS Office 2016
• Knowledge of iPhones, iPads, Android
• Knowledge of networking hardware and concepts
• Knowledge of internet browsers (Google Chrome, Mozilla Firefox, Internet Explorer) and how to resolve issues with them
• Knowledge of cloud based technology platforms
• Fluency in English and Cantonese

Desired (but not required):
• Network support experience
• Experience with Active Directory

Experience:
• 1-2 years working as a helpdesk or desktop support technician or degree in Information Technology (can be in progress).

Company Info

We are the Hong Kong office of a leading US based audio and electronic toy company, which manufactures and markets a broad range of consumer electronics that are both innovative and high in quality, such as alarm clocks, wireless, portable speakers, headphones, charging stations and youth electronics.

We are handling various key brands including iHome, Timex and licensed youth brands.

We are currently looking for a candidate to join our company in the position of :

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