Job Responsibilities:

• Supervising and developing the team in providing Medical claims services in a professional and effective manner,
• Based on claims service benchmarks and analytical data to monitoring and improving claims processing turnaround time, practices and procedures;
• Provide quality customer services and handle complaint
• Conduct claims control and analysis
• Provide training to claims assessors
• Participate in service meetings with client groups and attend staff benefit briefing sessions as required.
• Coordinate with Administration team for smooth operation of claims and administration areas
• Handle ad hoc projects such as systems enhancement and ad hoc reporting

Job Requirements:

• University graduate with FLMI or equivalent
• 5 years experience in Medical Claims / Life Claims with at least 3 years in supervisory position
• Familiar with medical and surgical procedures, policy plan set up and benefit
• Ability to assess business priorities
• Strong problem solving, coaching and interpersonal skills
• Good communication skills in both English and Chinese
• PC literate in MS Word, Excel, PowerPoint
• Proficient in MS Office & Chinese WP

We offer competitive remuneration package. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE by clicking "Apply Now".

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