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Officer / Assistant Officer – Claims Department

Bank of China Group Insurance Company Limited

  • Company Industries:Insurance/Pension Funding

Job Information

  • Post Date:2018-07-04
  • Career Level:Entry Level
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Claims Officer  Others  

Job Description

Responsibilities:

  • Mainly responsible for handling Personal Lines claims, experience in handling Travel Insurance claims is an advantage.
  • Take responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focused, quality and professional claims service.
  • Ensure claims procedures, documentation is adhered to the group claims management requirement and best practice.

Requirements:

  • Degree holder, preferably with progress in professional insurance qualification such as ACII or ANZIIF
  • Minimum 3 years' working experience in Personal Lines claims
  • Excellent customer services, negotiation and communication skills internally and externally.
  • Customer orientated, self initiative and able to work under pressure.
  • Strong interpersonal skills with proven ability to communicate effectively at all levels of management.
  • Good command of spoken and written English, Mandarin and Cantonese.
  • Proficiency in MS Word, Excel and Chinese word processing.
  • Fresh graduates or candidates with less experience will be considered as Assistant Officer.

We offer competitive remuneration package. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE by clicking 'Apply Now'.

(Data collected would be used for recruitment purpose only)

Company Info

Bank of China Group Insurance Company Limited  has been providing general insurance products and professional services and comprehensive coverage to customers for over a decade.  We strive to achieve: Service Excellence, Product Diversification, Accountability and Customer Satisfaction.  The scopes of operation and service of the Company continues to enhance. To cope with our business growth, we are now looking for qualified candidates to join our dynamic team.

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