The client is a respected global financial group, is now seeking an Assistant Manager / Manager (Life Insurance Product Development) - Actuarial, Pricing, Proposition (HKD40k – 60k) to join their growing team in Asia Pacific.

Responsibilities:

• Support Customer Experience & Propositions Development Manager to identify, lead, execute and review the propositions and customer experience projects with internal key stakeholders:

• driving the differentiating propositions
• driving the improvement actions/ real WOW customer experience along customer journey

• Involve in end-to-end product development life cycle
• Assist in developing the propositions from concept generation, data & information research, product/ market comparison with  analysis to teams coordination
• Monitor the Voice of Customers (VoC); translate the VoC to the insightful recommendations/ actions to the business teams; Drive, facilitate and monitor the related improvement actions.
• Develop and maintain business intelligence to support customer and business insight.  Understand market trend and competitors to provide intelligence for product positioning and product design, helping evaluate competitive product initiatives & identifying opportunities for corporate  
• Support the regular and ad hoc research studies from questionnaire design to analysis (including desk research, customer research, etc.)
• Support the identified Customer Experience (CX) projects and ad hoc projects

Requirements:

• Bachelor degree in Marketing, Statistics or related disciplines
• Minimum 6 years of relevant experience in product development, product proposition, product marketing, customer experience, strongly preferable in Life Insurance space
• Good knowledge in the management and implementation of product development projects;
• Knowledgeable in actuarial or statistical analysis will be an added advantage
• Fluent in English, Cantonese & Mandarin

If you would like to apply for this Assistant Manager / Manager (Life Insurance Product Development) - Actuarial, Pricing, Proposition (HKD40k – 60k) role or find out more, please or send your resume to talent(at)lloydkarson.com quoting the reference: 186332